As a busy metropolis, Jakarta is a city with people from all walks of life, both citizens and foreigners. While navigating the crowded streets, exploring the old town Kota Tua, or snapping photos at Monas, losing your phone can be a nightmare. Whether you’re a local or a visitor, being without your device means the risk of losing contacts or your precious data.
Fortunately, there are many available mobile number tracking solutions in Indonesia. Here, we’ll talk about mobile tracking features you already have on your phone, alongside third-party services that guarantee impressive tracking results.
Understanding the Legal and Ethical Considerations of Phone Tracking in Indonesia
While preparing to track cell phones in Jakarta, you need to pay attention to the laws that affect them. In 2020, Indonesia joined other countries with their own unique Personal Data Protection Bill (PDPB). This bill and the subsequent Personal Data Protection Law ( Undang-Undang Informasi dan Transaksi Elektronik (UU ITE)) came into effect on October 17, 2022.
The law states that you can only track a phone when you have the explicit consent of the phone’s owner. Other instances include tracking your device that’s registered under your name. You can also track your child’s phone for their safety as a parent or legal guardian.
This can also go as far as your elderly parents if you have the legal authorization. Beyond that, law enforcement may also track phones for investigative purposes if they have a valid warrant. Tracking any phone in Indonesia without the correct authority can lead to legal penalties. So, you should prioritize ethical behavior and respect individuality.
Best Free Methods to Track a Cellphone in Jakarta
Besides knowing all about mobile number tracking, let’s talk about the free ways to do so. These methods are set up to depend directly on consenting and cloud subscriptions. They are also built into your smartphone as a feature or service your mobile network operator provides.
Google Cihazımı Bul (Android)
Google’s Find My Device is a pre-installed service on your Android Phone. It connects directly to your Google account. So, it gives you a native feature to track your phone remotely. When you have Google’s Find My Device set up, you can track, lock, and erase your device from anywhere, as long as you have the Google account details. The target Android device should also be logged into that Google account, and location permission should be enabled. Here’s what you can do:
- Download and install the Find My App on another phone or go to the Google Find My Device website on your computer or cellphone.

- Enter the Gmail account and log in.
- You’ll see the phone right away if it’s connected.

Apple Find My iPhone (iOS)
For your mobile number tracking in Indonesia, you can also use Apple’s Find My app. It works like Google Find My Device but is dedicated to Apple devices. The dedicated Find My app only works for Apple devices with iOS 13 and later. If you own an Apple iPhone or iPad, with IOS 9 to IOS 12, you’ll need the Find My Friends app instead. But they have a similar tracking interface. Nevertheless, you must already have set up the Apple Find My iPhone service. When you want to find it, follow these steps:
- Open the Find My app on another phone or computer.
- If you’re using a friend’s phone, have them select “Me” at the bottom of the screen and then select “Help a friend”.

- This will open a new window, where they can log into their iCloud account. If you’re using a computer, you can go to the iCloud find my website.

- Now, you can see the devices online.

- Next, you can select prompts to erase, lock, or make your device play a sound.

Mobil Ağ Operatörü Hizmetleri
Mobile network operators in Indonesia do not provide dedicated locator apps, but they can still help with cell phone tracking. However, you must first contact them. Let’s discuss the different ways you can reach out to your network service provider to get help tracking your cell phone in Jakarta.
Telkomsel
Telkomsel, as one of the largest mobile network operators in Indonesia, provides numerous ways to ask for help, including:
- Visiting the nearest GraPARI, a self-service machine used primarily for credit-tops and SIM replacement.
- Call customer care using 188 or +628110000333 if you are calling from overseas.
- Download the Telkomsel app from Android, IOS, Huaweiveya APK stores.
- Send an email to cs@telkmosel.com
- Chat on Telgraf, Facebook Messengerveya WhatsApp.
XL Axiata
XL Axiata also provides several means to contact their support agents. You can do this online, using an app, or calling them. Here they are:
- Call 817 or 818 or 021 579 59817
- You can also visit the nearest XL center.
- Also, email customerservice@xl.co.id
- Access the Live chat customer service on the OnlyDimyXL Android veya IOS uygulama.
Indosat Ooredoo
If you use Indosat Ooredoo, you can also contact your customer support via email, Twitter, and phone calls. Here are the different avenues:
- Send an email to care@im3.id
- Access direct support on Twitter (X) @CareIM3
- Chat on Whatsapp using the phone number 0855 1000 185
- Call 185 or 021 3000 3000
- Access live chat services via the IM3 IOS, Androidveya Huawei apps.
Smartfren
Smartfren also provides several online and physical ways to contact your support people to track your mobile number in Indonesia. Here’s how it works:
- You can call 888 from a Smartfren number or 021 50100000 via PSTN. The number +62 8811223344 is also available for calling from other operator numbers.
- Send a WhatsApp message via 08881212888
- Chat on social media via Facebook, Twitter (X)veya Instagram.
Tri (3) Indonesia
Like other network operators, Tri Indonesia provides different ways to contact their customer representatives for help. They include:
- Call via 132 or 0896 440000 123
- Email via 3Care@three.co.iod
- Chat on WhatsApp via 08999800123
- Chat on Social media via Facebook, Twitter, or Telegram (TriIndonesiaCare)
Social Media & Messaging Apps
In recent times, many social media apps and even navigation apps have integrated location-sharing features. The idea is to provide more ways to track your loved ones and your devices without hiccups. Let’s talk about two popular ways to do so.
WhatsApp Canlı Konum
WhatsApp Live Location exists within your WhatsApp personal or business app. You can use it to track or share your location for free. Do note that WhatsApp Live location tracking does not last indefinitely.
- First, enable permissions to allow WhatsApp access to location services by going to Settings > Privacy > Location Services.
- Now, open services on the target phone and tap the plus sign.

- Next, select “Location” from the options.

- Click on “Share Live Location.”

- Finally, pick how long you want to track for.

Google Maps Location Sharing
Google Maps is a navigation tool that can be used as your mobile tracking tool in Indonesia. All you need to do is share your location with your loved ones, and you can see your cellphones within their own Google Maps. To share:
- Launch the Google Maps app and ensure it’s signed into a Google account.
- Click on the profile avatar at the top right side.

- Pick “Location sharing” from the menu.

- If you’re sharing for the first time, tap “New Share.”
- Then tap on the drop-down menu to pick the time and select whom you wish to share with from your contacts.

- In the future, launch Google Maps similarly from your loved one’s device.
- Go to the profile photo, tap “Location sharing,” and then you can see your name. Tap on that, and you’ll see where your phone is.
LINE
Line is a popular Japanese app used by over 90 million users in Indonesia. It makes sense that recently, Line introduced a location sharing feature, which can also be used as a standalone app, Line Here, allowing you and your friends to keep track of each other. Here’s how it works:
- Open the Line Here app and log in with your credentials, just like the LINE app.
- Navigate to create a group or virtual room for location sharing.
- Next, generate a URL that you can send to the people you want in the same group as you.
- Once they accept the invitation, they can view your location alongside everyone in that group’s location.
- You can also set up timers to show how long people can share their location to prevent stalking.

IMEI Takibi
Another solution to mobile number tracking in Indonesia is IMEI tracking. This means reporting the phone theft to Direktorat Tindak Pidana Siber Bareskrim Polri (Cybercrime Police) to improve your chances of recovery and prevent misuse. To do this, follow these steps:
- You can find and store your phone’s IMEI number separately by dialing *#06# from your dialer app. Alternatively, you can find it on your Google Account or iCloud account if linked.
- Next, you can report to the nearest police station to file a laporan polisi for theft. You’ll provide the IMEi number, phone model, serial number, and purchase receipt. You’ll also need your ID.
- The following report is available at info@bareskrim.polri.go.id. You can access it online using Barekskim Polri’s portal or via email at info@bareskrim.polri.go.id. Here, you’ll need to provide the police report copy number, enter the police region, IMEI, and phone details, and provide proof of ownership.
Best Low-Cost Methods to Track a Cell Phone in Jakarta
Free tracking methods have many limitations. Now, let’s discuss techniques that are just as effective but require a small fee.
Çevrimiçi Telefon Numarası Takipçileri
Online Phone number trackers are effective at pinpointing the location of your phone. A great tool like MLocator does a decent job tracking any cell phone in Indonesia within 3 meters of its actual position. This is achieved by triangulating the cell phone’s location through Wi-Fi signals, GPS, and network location data. Here’s how MLocator works:
- Gitmek MLocator and type in the phone number. Be sure to pick the correct country code.

- Tap on the Locate button.
- Finally, enter your email to complete the process.

Reverse Phone Lookup Services
Another great way to track cell phones in Jakarta is by using reverse lookup tools. These methods are suitable for uncovering more details about another person using their phone number.
Truecaller
Truecaller is one of the world’s biggest user-generated databases, providing insights about anyone’s phone number. Here, you’ll find the name they are known by, alongside if the phone number has been connected with scams. Here’s how it works.
- Şuraya git Truecaller reverse number lookup website or download the Truecaller app.
- In the app, tap on the “Search a number”

- Enter the number with its country code.

- Access the details connected to that phone number.

MLocator
MLocator also has a fabulous reverse phone lookup service that unlocks access to tons of valuable insights about that phone number. Specifically, it will help you find the owner’s name, social media profiles, email addresses, and any physical locations aligned with it using its vast connections to public databases.
Bu aracı kullanmak için:

- Type in the phone number and select “Lookup.”
- Enter your email to complete your account and access the lookup results.
GPS-Based Tracking Apps
GPS tracking apps allow you to set up to track your smartphones using their GPS signal. They’re suitable for families who want to keep track of one another’s whereabouts. If set up previously, you can also use them to track any of the connected phones if they are missing. A good example of such GPS-based tracking apps is Life360.
- Download the Life360 app on IOS veya Android.
- Register to create your admin or parent account.
- Next, tap “Create a circle” and invite family members or friends to join your private group.
- Then, you can download the Life360 companion app on your loved one’s phones.
- Have them accept your invitation by entering the code.
- Once it’s set up, you can view a map of the live location of circle members.
Online IMEI Trackers
Online IMEI trackers can also offer a decent chance of finding your cell phone. All you need is your phone’s IMEI on these websites to try and pinpoint its location. Specifically, you can ause them to check if a lost or stolen phone is blacklisted or you can track its last known location. Here’s how it works:
- Go to the IMEI tracker website and enter the IMEI number.
- Tap on “track IMEI” and wait for the results.

IP Yakalayıcılar
IP Grabbers are fantastic tools that can help you create location tracking links. With these links, your loved ones can share their location in real time. A great example of this tool is the IPlogger website. You can create multiple URL links to share with anyone and access geolocation logs of their whereabouts. Here’s how to use IPlogger:
- Şuraya git IPlogger website.

- Find the media you want to send them and paste it on the IPlogger page.

- Next, click on either “create URL” or “create short link”
- Copy the shortened link and send it to that person.

- When they receive and click on it, the platform receives their IP address, which allows you to view their general position via the IPlogger website.
Yöntem | Fiyatlandırma | Artıları | Sınırlamalar | Yasallık |
Google Cihazımı Bul | Ücretsiz | Built-in Android feature, Works remotelyCan lock, eras,e or track phones. | Requires enabling location services before losing the phone.Only works with Google accounts. | Yasal |
Apple Find My | Ücretsiz | Built-in IOS tool.Plays sound when nearbyCan lock, track, or erase remotely. | Requires location service to be turned onNeeds previous iCloud setupLimited to Apple devices. | Yasal |
Mobile network operators | Free (via support calls) | Blocks SIM cardAssists with recovery | No direct trackingMainly used by police for serious cases | Yasal |
WhatsApp Canlı Konum | Ücretsiz | Real-time sharing with contactsEnd-to-end encryption | Temporary (maximum of 8 hours)Requires active sharing | Yasal |
Google Haritalar | Ücretsiz | Continuous location updatesEasy to use | Requires constant internet connection | Yasal |
LINE Here app | Ücretsiz | Group trackingPopular in Indonesia | Requires app installation.Needs group set upEveryone sends | Yasal |
IMEI tracking via Police | Free (reporting) | Helps block stolen devicesAvailable nationwide | No direct trackingRequires police involvementTakes a lot of time. | Yasal |
🔥 MLocator | Ücretli | Phone number trackingUp to 3 meters accuracyWorks with phone numbers worldwide. | Requires paymentMay have limited database coverage. | Yasal |
Truecaller | Freemium | Identifies unknown numbersFinds owner’s nameGives spam score to phone number | No direct or real-time tracking Mostly for caller IDs | Yasal |
MLocator reverse phone lookup | Ücretli | Finds owners nameIdentifies owners’ social profilesOffers spam score. | No free tracking May have a limited database | Yasal |
GPS-based tracking (Life360) | Freemium | Family trackingCrash detection | Subscription needed for best features. | Yasal |
Online IMEI trackers | Free/paid | Can check blacklist status | No real-time trackingQuestionable accuracy | Legal only for your own devices. |
IP grabbers | Free/paid | Provides tracking linksEnables map visualization | Provides approximate locationTarget must accept the link. | Illegal for authorized tracking. |
SSS
Can I track a phone for free in Jakarta?
Yes, you can use free tools like Google Find My Device (Android) or Find My iPhone (iOS) if location services are enabled before the phone goes missing. If you want non-GPS tracking, consider websites like MLocator, which offer phone lookups and tracking links. You can also report the phone theft to the local police to get their assistance with the recovery.
Can I track someone in Jakarta without them knowing?
Under Indonesian privacy laws (UU ITE), tracking someone without consent is illegal. You should always prioritize using tracking apps and websites that require your target’s permission. Avoid using spyware or unauthorized tracking tools, as these can lead to legal consequences. Always request consent or get law enforcement involved if safety is a concern.
Can I track a lost mobile phone using a phone number in Jakarta?
Tools like MLocator provide phone number tracking solutions for lost phones. These tools will allow you to set up tracking links to enjoy a real-time overview of their location on a map. You’ll also love that MLocator tracks any phone, no matter where it is in the world. Plus, it allows you to track that device’s location with accuracy up to 3 meters.
Özet
Undoubtedly, losing your phone can be stressful. But you have many mobile number tracking solutions available to you in Indonesia. You can use native apps like Google Find My Device or contact your network operator for assistance. For real-time tracking, consider GPS apps like Life360. Don’t forget to report the phone stolen to the nearest local police (Bareskrim Polri). When all else fails, you can try the MLocator online tracking solution to recover your phone as quickly as possible.