Having multiple SIMs can be a practical choice for many people. The ease to swap between different networks, and keep business life separate from personal needs are some reasons we often keep different SIM cards. But what happens when you want to block a SIM card and stop using it? This article will show you how to block a SIM card online or permanently. You’ll also learn how to know if your SIM card is blocked.
There are many reasons you may decide to Block your SIM card. They include:
There are many different answers to how to block a SIM card as it often depends on your cellular service provider and the number of tools they’ve made available for this purpose. But first, it is recommended that when you block your Smart SIM card, you should file a lost SIM affidavit with the FOI (Freedom of Information) Philippines site or office of the public Attorney. You’ll need this document when requesting that your cellular service provider block your SIM card. Let’s talk about how to block lost SIM cards in the Philippines.
Smart Communications has many different ways to block your SIM card. You can do that by calling the hotline, via social media or your Smart app.
To block your SIM card by calling the Smart customer care service, you need another Smart phone number. Then follow these steps:
In the future, if you wish to retrieve the same SIM card and phone number, you’ll need to visit a Smart store with your legal or valid ID and fill a replacement form.
You can also block your Smart SIM card via the mobile app. Here’s how it works:
Alternatively, you can drop a message via the Smart Facebook page or Twitter @SmartCares to report that your phone has been stolen. Here’s how to use it:
DITO also provides numerous ways to block your DITO SIM card. Don’t forget to file a SIM affidavit with FOI about your lost SIM before following any of the processes. Let’s talk about how to block a SIM card permanently on the DITO network.
You can call customer care by dialing 185 which is a free toll from another DITO number. Next, follow these steps:
You can also block your DITO SIm card by using the DITO App. Bear in mind that this only works if you’ve previously registered that SIM on an installed DITO app. Here’s how”
Another technique that works is chatting with DITO’s agent via Twitter @DitoPHOfficial, Viber or Facebook Messenger @DitoPHOfficial. Here’s how it works.
Globe and TM subscribers use the same methods for blocking their SIM cards. But then, the difference depends on whether you are a prepaid or postpaid customer.
If you use a prepaid Globe account, you must visit any nearest Globe store to get the SIM card barred. Here’s the process on how to block SIM Card at Globe stores:
If you are a Globe postpaid customer, you can reach the customer agents via m.me/globeph. Next, follow these steps:
You can also block your Globe SIM by using the GlobeOne App. Also, this only works if you previously signed into the app with your SIM before it went missing. To use this method:
It is possible to permanently block your SIM card in the Philippines. But note that you may not be able to transfer to a new SIM depending on the cellular service provider. Here are the steps you must take:
After blocking your SIM, you might want to confirm that it was successful. Here are some tips to verify if your SIM card is blocked.
🔹 How long does it take to block a SIM card?
Although it varies from one service provider to the next, blocking a SIM card usually takes a few minutes. You can also wait up to an hour and consider verifying by calling your customer service to check if the SIM card has been blocked.
🔹 What should I do if my phone is stolen along with the SIM card?
If you find your phone has been stolen, report it to the police immediately. Then consider trying to locate your SIM card using MLocator. MLocator may find real-time location data on your phone’s whereabouts. To safeguard your information, you may also contact your network provider, afterward to block your SIM card.
🔹 Can I block a SIM card that is not registered under my name?
No, you cannot block a SIM card that isn’t registered to you. This is why your service provider demands your legal ID to ensure the phone number and SIM card is registered to you. That said, you can always report suspicious activities to your network provider.
🔹 Do I need to visit a store to block my SIM card?
Many providers such as Smart and DITO offer the option of blocking your SIM card via customer channels like mobile apps, online portals, and phone calls. That said, some like Globe prefer you visit their stores across the Philippines to get your SIM card blocked.
Now you know how to block SIM cards online or using other available channels. Blocking your SIM card comes in handy when you want to protect your personal information and prevent unauthorized use in case of theft or loss. You can use the different methods we’ve talked about from online portals to mobile apps, and in-store visits. Don’t forget that permanently blocking your SIM can limit your options for recovering it.
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